Privacy Policy

EETC Privacy Policy 

Effective Date: January 1, 2025 

A. Introduction 

EETC, LLC, d/b/a Elite Experiences Travel Company (“EETC”) is committed to protecting your privacy through our compliance with this Privacy Policy. This Policy describes the types of information we may collect from You or that You may provide by telephone, email, or via website (the “Site”); and/or when You participate or engage in EETC’s services. It does not apply to any third party (such as affiliates) that may link to or be accessible from or through EETC (including through any application or content (i.e., advertising)). Please read this Policy carefully. This Policy may be updated periodically. The current Policy is available on our Site. By accessing or using this Site, You agree to this Policy and agree to electronic delivery of the Policy and updates. If you decide to end your relationship with EETC, we will continue to abide by the practices described in this Policy. 

B. Children Under the Age of 13

 Our Site is not intended for children under 13 years of age. We do not knowingly collect or maintain personal information from children under 13 (absent verification of parental consent as it relates to services being provided (i.e., travel)), and our Site is not structured to attract anyone younger than 13 years old. If you believe we might have any information from or about a child under 13, please contact us. 

C. Information We Collect About You and How We Collect It 

We may collect several types of information about You, including: 

  • Name; date of birth; postal address; email address; telephone number; driver’s license number; credit card, bank or other account information; passport information; social security numbers; or any other identifier by which You may be contacted online or offline. 
  • Information You provide on applications or other or in transactions with us or others; information we receive from consumer reporting agencies or other companies we work with; from companies providing marketing and demographic information; and information obtained to protect against insurance fraud and identity theft. 
  • When You visit the Site, we may collect: the referrer (the site prior to entering the Site); the IP address of the workstation; date and time logged in and out; pages visited while on our Site; time spent on each page; criteria used when searching. 
    • If You supply Your telephone number, You may be contacted by us regarding your requested services. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). 

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns; store information about your preferences, allowing us to customize our Site according to your individual interests; speed up your searches; and recognize you when you return to our Site. The technologies we use for this automatic data collection may include: 

  • Cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. 
  • Tracking Pixels. Pages of our Site and our emails may contain small electronic files known as web beacons (or clear gifs, pixel tags, and single-pixel gifs) that permit EETC, for example, to count users who have visited those pages or opened an email, and for other related website statistics (i.e., recording the popularity of website content; verifying system and server integrity). 

D. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Site are served by third-parties (i.e., advertisers, ad networks and servers, content providers, and application providers). These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. See Section H for information about how you can opt out of receiving targeted advertising. 

E. How We Use Your Information 

We use information that we collect about You or that you provide to us, including any personal information: 

  • To present our Site and its contents to You. 
  • To provide You with information, products, or services that you request from us (including to carry out our obligations and enforce our rights arising from contracts entered into between You and us, including billing and collection). 
  • To notify You about changes to our Site or any products or services we offer or provide though EETC, and to deliver marketing and promotional communications. 
  • To allow You to participate in market research, surveys, contests, and similar promotions, and to administer these activities (which may have additional rules or guidelines on how our information is used and/or shared), and to allow you to participate in interactive features on our Site. 
  • In any other way we may describe when you provide the information and to fulfill any other purpose for which You provide it. 
  • For risk control, data analysis, audits, product development and improvement, and Site enhancement, among other business purposes. 
  • For any other purpose with your consent. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. 

F. Disclosure of Your Information 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or You provide as described in this Policy: 

  • To our subsidiaries and affiliates. 
  • To contractors, service providers, and other third parties we use to support our business, who generally are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. 
  • To authorized affiliated and non-affiliated third parties responsible for providing to you products and services, such as, for example, travel, insurance, and retailer discounts, as permitted by law. 
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • To enforce or apply our terms of use, of sale, of membership, and/or other agreements, including for billing and collection purposes. 
  • To protect the rights, property, or safety of EETC, its parent or affiliates, customers, or others, in our discretion. 
  • To fulfill the purpose for which you provide it, and for any other purpose disclosed by us when you provide the information. 
  • With your consent, as applicable. 

G. Choices About How We Use and Disclose Your Information 

We strive to provide You with choices regarding the personal information you provide to us. We have created mechanisms to provide You with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may be inaccessible or not functional. 
  • Disclosure of Your Information for Third-Party Advertising. If you prefer EETC not disclose Your information to nonaffiliated third parties (except as permitted or required by law), you can opt-out by completing the form found at https://traveleetc.com/form/privacy-policy or emailing eetc@traveleetc.com. If you are a new consumer, customer or member, we can begin sharing your information 30 days from the date You first receive or access this Policy. When you are no longer our consumer, customer or member, we continue to share your information as described in this notice. However, you can contact us at any time to opt out and limit our sharing. 
    • By opting out you will be precluded from receiving notice of special promotions offered through EETC that may benefit you. We may still include notices and information about other products and services when communicating with you about your account and related products and services. Opting-out will not prevent you from receiving solicitations from other companies obtaining information about you from other sources. 
  • Promotional Offers from EETC. If you do not wish to have your information used by EETC to promote our own or third parties’ products or services, you can opt-out by completing the form found https://traveleetc.com/form/privacy-policy. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. 
  • As noted, we do not control third parties’ collection or use of your information to serve interest-based advertising. These third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. 

H. Accessing and Correcting Your Information 

You can review and change your personal information by contacting your travel advisor or via the contact information below (Section K). We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 

I. Data Security 

Your information is only available to authorized individuals responsible for providing EETC products and services. We maintain physical, electronic and procedural safeguards that comply with legal requirements in an effort to protect Your information. 

J. Contact Information 

To ask questions or comment about this privacy policy and our privacy practices, or to file a complaint, contact us at: 

Elite Experiences Travel Company 

Attn: Chief Information Security Officer; or Corporate Counsel 

100 International Drive 

Amherst, New York 14221 

Email: eetc@traveleetc.com 

Telephone: 1-833-806-5830 

Additional contact information may be found on traveleetc.com (see “Contact Us” page” at https://traveleetc.com/contact). For time-sensitive concerns that require assistance immediately please call us 24/7 at 1-833-806-5830.